A Revenue Recovery Practice Built on Operations Experience
Leverage11.AI is a managed revenue recovery service for home-service businesses — HVAC, plumbing, electrical, roofing, siding, and related trades. We help contractors turn more of the leads they already have into booked jobs and paying customers.
Leverage11.AI was founded by Levi Parmiter, a service operations leader with over a decade in ITIL-based managed services focused on 24/7 operations, unified communications, contact centers, and AV.
He spent those years on the side of the business where missed handoffs are expensive: a NOC Manager at a global managed services provider, building full ITIL Service Delivery practices, high-performing Tier I–III teams, KPIs, and hypercare programs.
He later served as Service Desk Manager and Service Delivery Manager at a global managed services provider, overseeing federal mission-critical AV and electronic security environments.
Home-service businesses run into the same problem at a smaller scale. The phone rings, a call goes unanswered, an estimate never gets a second conversation, and the revenue quietly disappears. We bring the same triage discipline, performance tracking, and customer-success rigor to a much simpler question: are you recovering the opportunities you already earned?
We are not positioned as an agency, a lead-generation company, or a software vendor. We deliver managed revenue recovery, and AI and automation are simply the infrastructure that makes consistent follow-up possible.
Built full ITIL Service Delivery practices, high-performing Tier I–III teams, KPIs, and hypercare programs.
Oversaw federal mission-critical AV and electronic security environments.
Applying proven enterprise operations discipline to managed revenue recovery for home-service businesses.
Three Things That Shape How We Work
Recovery before acquisition
Before you spend another dollar on leads, you should know what is happening to the ones you already paid for.
Managed, not licensed
You are buying an outcome run by people, not a subscription your team has to operate itself.
Measured against a baseline
Every engagement starts with agreed numbers so the result is something you can verify, not just believe.
Certified. Trained. Proven.
ITIL Foundation Level
CCDA
Cybersecurity at Work
Three steps, 30 days, nothing to cancel
- Step 1
Free assessment
We review your call handling and open estimates, and check there is enough volume to measure.
- Step 2
30 days of managed follow-up
Follow-up goes live on the workflow we agree. The 30 days start at go-live, not at signature.
- Step 3
Results review
At day 30 we walk through what we reached and what happened next. The trial ends automatically.
Phone and messaging usage inside the agreed scope is covered. Any carrier or messaging-provider charges outside that scope are disclosed in writing before they apply.
Let’s Talk About Your Business
Tell us how your calls, inquiries, and estimates are handled today. We will show you where the recoverable revenue sits.